Privacy Policy

1. Introduction

Make More Holidays ("we," "us," "our," or "the Company") operates makemoreholidays.com and provides customized holiday planning services for Nordic and European destinations. We are based in New Delhi, India.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us for holiday enquiries, or book a package with us. By using our website or sharing your information with us, you agree to the practices described in this policy.

We are committed to complying with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, and we take reasonable steps to respect the privacy expectations of travellers whose itineraries involve our European partners and suppliers.

We collect only the information necessary to provide our travel services and never sell your personal information to third parties.

2. Information We Collect

2.1 Information you provide to us

• Full name, email address, phone number (including WhatsApp number)
• Travel preferences — destinations, dates, budget, group size, occasion (honeymoon, family trip, etc.)
• Passport details, date of birth, and nationality (required for visa assistance and supplier bookings)
• Billing address and identification documents shared for visa or hotel/airline booking purposes
• Payment-related details necessary to process bookings (see Section 7)
• Any other information you choose to share with us via WhatsApp, email, phone calls, or our website forms

2.2 Information collected automatically

• IP address, browser type, device information
• Pages visited, time spent on our website, referral source
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

• To prepare and share customized Nordic & European holiday itineraries and quotations
• To communicate with you regarding your enquiry, booking, or ongoing trip planning
• To coordinate with hotels, airlines, transport providers, and local ground suppliers on your behalf
• To assist with visa documentation where applicable
• To process payments and send booking confirmations, invoices, and travel documents
• To send you relevant offers, seasonal packages, or updates — only where you have not opted out
• To improve our website, services, and customer experience
• To comply with legal and regulatory obligations in India

4. How We Share Your Information

• We share only the minimum information necessary to complete your travel arrangements.

Recipient	Purpose
Hotels, cruise operators, and accommodation providers	Booking confirmations and guest registration
Airlines and transport/transfer companies	Ticketing and transfer arrangements
Local ground handlers / Travel partners in Norway, Sweden, Denmark, Finland, Iceland	Itinerary execution, guides, excursions
Visa facilitation partners or embassies (where applicable)	Visa application support
Payment gateway providers	Secure processing of payments
Legal or governmental authorities	Only where required by law

• We do not sell your personal information to third parties for marketing purposes.

5. WhatsApp & Communication Channels

As much of our client communication happens over WhatsApp, phone, and email, please note that any documents, ID proofs, or personal details you share through these channels are used solely for the purpose of planning, quoting, and executing your trip. We recommend not sharing sensitive financial information (like full card numbers) over WhatsApp; our team will always direct you to a secure payment link for transactions.

6. Cookies & Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse website traffic, and improve our services. We may use third-party tools such as Google Analytics, Google Ads, Meta (Facebook & Instagram), and similar advertising and analytics platforms to understand website usage, measure advertising performance, and deliver relevant advertisements. By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You can control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

7. Payment Information

All payments are processed through secure, PCI-DSS compliant third-party payment gateways. Make More Holidays does not store your complete card details on its own servers. Booking amounts, advance payments, and balance payments will always be confirmed in writing (email/WhatsApp) before being requested.

8. Data Retention

We retain your personal information for as long as necessary to fulfil your booking, respond to post-trip queries, and comply with accounting, tax, and legal record-keeping requirements under Indian law. Enquiry data for trips that do not convert into bookings may be retained for a reasonable period for follow-up purposes, unless you request earlier deletion.

9. Data Security

We implement reasonable technical and organizational measures — including restricted access, secure storage, and secure transmission practices — to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights & Choices

To exercise any of these rights, please contact us using the details in Section 14.

11. International Data Transfers

Since your itinerary may involve suppliers based in Norway, Sweden, Denmark, Finland, Iceland, and other European countries, limited personal information (such as name, passport details, and travel dates) may be transferred to these countries solely for the purpose of fulfilling your booking. We ensure such sharing is limited to what is necessary for your trip.

12. Children's Privacy

Our services are intended for adults booking travel on behalf of themselves and their families. We do not knowingly collect personal information directly from children; information about minor travellers is collected only through a parent or guardian for booking and visa purposes.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Make More Holidays

Connaught Place, New Delhi- 110001 India

Phone: +91 7011365454

Email: info@makemoreholidays.com